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Nov 28, 2019 · The Outlook default is that if you send a message, even ones that are replies or new messages from a shared mailbox, the sent item appears in the mailbox of the creator. If you would like emails sent FROM a specific Shared Mailbox to appear IN the Sent Items folder of that mailbox, the please contact Computer Services.

 
When you send an e-mail message from a shared mailbox in Outlook 2007, the sent message is not saved in the Sent Items folder of the shared mailbox To do this, follow these steps: Click Start , click Run , type regedit, and then click OK .
Jul 18, 2014 · When you use 'Send As' from one of the shared mailboxes, the sent email goes into your own sent items, rather than being saved within Sent Items of the shared mailbox. [Update]: This won't work unless you have admin rights on the computer in question (the required registry keys will not be visible), in which case speak to your IT administrator.
Aug 06, 2020 · Log in to your mailbox in Outlook. Navigate to File > Options > Mail. Uncheck the Save copies of messages in Sent Items folder box.
For Office 2010 browse to: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Preferences. Add a DWord called ‘DelegateSentItemsStyle‘ Give it a value of 1. Restart Outlook. You’ll now be able to send emails as the Shared Mailbox, and Sent Items will be saved in the Sent Items of the Shared Mailbox. Related Posts: 1.

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Outlook shared mailbox not showing sent items

However, when you send a message as another user or on behalf of the user, the sent message isn't saved to the Sent Items folder of the shared mailbox. Instead, it's saved to the Sent Items folder of your mailbox. Cause. In Office 365, shared mailboxes don't require a license and can't be added to Outlook as an independent mailbox. You can't sign in to a shared mailbox. Instead, you sign in to your own mailbox, and then you open the shared mailbox. Outlook 2003 Shared Group mailbox not showing all inbox items By bender707 · 12 years ago Hi, I have several users that all share access to a group mailbox. Often new emails will not show in your mailbox, or emails you sent will not be seen in the sent mail, or some emails will show and others will not. The solution to this is to delete the cache and let Outlook recreate it. To remedy Outlook caching issues, please follow the instructions below. Hi Guys, I have a problem where we have a shared mailbox between users. When they send mail from their computers on behalf of the mailbox, the send items goes to their personal sent items instead of the shared mailbox. We are using a Zimbra Email Server. Although it happens with Exchange Server as well. Apr 23, 2015 · Other features will simply not work as expected, for example Private Items, Send on behalf/send As permissions. Another example of why you would need to add a shared mailbox as additional account includes the situation when you would like to perform a Mail Merge and send the messages using the shared mailbox account. This article will guide you ... Jul 29, 2015 · The log files are kept in individual mailboxes in the Recoverable Items folders and cannot be viewed via Outlook, OWA or any other client level access points. The default log file retention period is 90 days, but it can be easily changed using EMS. Enabling In-Place Hold or Litigation Hold for a mailbox does not affect the retention period setting. There is a better way to only clear the one calendar and not lose your entire OST and have to wait for the entire mailbox to resynchronize (which can be GB of data). Right click on the shared Calendar – Go to Properties of the calendar in question. Click Clear Offline Items. You will get a pop-up that it is cleared from your ost. Jun 26, 2011 · By Default Microsoft Office 2010 will save all sent emails into the primary mailbox ‘sent items’ folder, even when another email account is used in the ‘From’ field. To change this behaviour and to make emails sent from a shared mailbox go into the shared mailboxes’ sent items folder you can install a Microsoft patch and enable the ... One viewer already has that (not setup by me) but I can't get it to work for this new user. They have access to the shared mailbox's Tasks (he can view them in the Tasks area in Outlook) but I want to get it to show in the shared mailbox in the Folder/Navigation Pane, like the other user. Can anyone suggest how to do this? Aug 19, 2020 · When they replies to or forwards from these mailboxes the message goes into their primary mailbox Sent items folder. This utility ensures that the message sent with the second mailbox's From address stay in the mailbox that it originated from (i.e. the sent message goes to Sent Items folder of the mailbox the item was sent from). Sent mail for the Shared Mailbox will be stored in its respective mailbox, and the user will also see notifications (particularly annoying in Windows 8/8.1) for the Shared Mailbox as well as their own. As workarounds go, this isn’t ideal – but it might help. 2) Configure Outlook to Download Headers Only, or Download Headers then Full Items I had a similar issue with the standard folders like Inbox, sent Items, and Drafts not showing in a Departmental shared mail box that was recently added on two user's profiles. Tried cache disabling and creating new profile with no luck, verified that they have Owner permission for the shared mail box. For Office 2010 browse to: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Preferences. Add a DWord called ‘DelegateSentItemsStyle‘ Give it a value of 1. Restart Outlook. You’ll now be able to send emails as the Shared Mailbox, and Sent Items will be saved in the Sent Items of the Shared Mailbox. Related Posts: 1. Aug 05, 2011 · Main mailbox store (holds the Outlook Today screen) Extra data store such as pst-file, mailbox, Public Folders, SharePoint etc… Inbox: Drafts: Sent Items: Deleted Items: Junk E-mail: Outbox: Folder: Shared folder in your mailbox: Shared folder you are connected to and thus not in your own mailbox : Search Folder Use the registry key to force it into the shared mailbox sent items if you'd like. https://support.microsoft.com/en-ca/help/2843677/messages-sent-from-a-shared-mailbox-aren-t-saved-to... This person is a verified professional. Verify your account to enable IT peers to see that you are a professional. One viewer already has that (not setup by me) but I can't get it to work for this new user. They have access to the shared mailbox's Tasks (he can view them in the Tasks area in Outlook) but I want to get it to show in the shared mailbox in the Folder/Navigation Pane, like the other user. Can anyone suggest how to do this? Apr 23, 2015 · Other features will simply not work as expected, for example Private Items, Send on behalf/send As permissions. Another example of why you would need to add a shared mailbox as additional account includes the situation when you would like to perform a Mail Merge and send the messages using the shared mailbox account. This article will guide you ...

If yes, you would get an email address for the Shared mailbox. Then when using the action, you need to enter email address of the shared mailbox into the Mailbox Address field. When the flow is triggered, an email would be sent out from the shared mailbox but not your personal mailbox. Best regards, Mabel Mao Often new emails will not show in your mailbox, or emails you sent will not be seen in the sent mail, or some emails will show and others will not. The solution to this is to delete the cache and let Outlook recreate it. To remedy Outlook caching issues, please follow the instructions below.

Jul 29, 2015 · The log files are kept in individual mailboxes in the Recoverable Items folders and cannot be viewed via Outlook, OWA or any other client level access points. The default log file retention period is 90 days, but it can be easily changed using EMS. Enabling In-Place Hold or Litigation Hold for a mailbox does not affect the retention period setting.

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